Harvard Business Review, January/February 2020

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Harvard Business Review publishes new and authoritative ideas for improving the practice of management. Written by leading business thinkers and executives, HBR gives readers a first look at cutting-edge ideas and their real-world applications in areas like strategy, leadership, marketing, team management, and professional development. Each monthly issue presents groundbreaking research, analysis of the forces shaping the business agenda, and proven best practices designed to help individuals and organizations lead, manage, and compete more effectively and with greater purpose. The January/February 2020 issue contains a Spotlight section entitled “The Loyalty Economy.” This issue features the following articles: “Why Boards Should Worry about Executives’ Off-the-Job Behavior,” “Advertising Makes Us Unhappy,” “The Founder of Chewy.com on Finding the Financing to Achieve Scale,” “Competing in the Age of AI,” “Managing the Most Expensive Patients,” “The New Analytics of Culture,” “The Transformer CLO,” “When Data Creates Competitive Advantage…,” “The Elements of Good Judgment,” “Taming Complexity,” “Choke Points,” ” Building an Ethical Career,” “HBR Case Study: Give Your Colleague the Rating He Deserves–or the One He Wants?” and “Life’s Work: An Interview with Sugar Ray Leonard.”

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